Can't Get in LOTR | Flame Imperishable

#1187000 Mar 10, 2009 at 12:06 AM

Melialeth

Member

4 Posts

Hey guys, it's Mel. I've been gone for a while, but I was able to reactivate my account for a bit(not sure for how long though, and I don't have Moria yet). However, every time I try and log in, it just sits on the Log In screen, and I can't do anything. I can't get on Arkenstone or any other server. Any help would be appreciated. I saw that Illea, I think it was, had this same problem, and that it was suggested to set the back date, but I don't even know how to do that. Any help would be appreciated cuz otherwise, I just wasted $14.99 this month lol.

#1187487 Mar 10, 2009 at 06:49 AM
Wildregar Leader 138 Posts	I had some issues at one point and time and Customer Service reccomended deleting my Cookies and Temporary Internet Files in Internet Explorer. Edited by Wildregar 3 years ago

#1189567 Mar 10, 2009 at 07:04 PM
Melialeth Member 4 Posts	Alright thanks for the suggestion, Wild. I'll go ahead and try that when I get home tonight.

#1192651 Mar 11, 2009 at 06:58 PM
Melialeth Member 4 Posts	Ok well I tried that suggestion when I got home, but I still can't get past the server loading screen, so if anyone else has any other suggestions, I'd be welcome to them. Otherwise, I'm going to try and contact Turbine for a refund of my money...

#1193225 Mar 12, 2009 at 12:27 AM
Wildregar Leader 138 Posts	Have you tried uninstalling and then reinstalling the game? Maybe you got a bad patch when it updated itself.

#1215346 Mar 20, 2009 at 11:45 PM
Dragontamer Member 61 Posts	I doubt they will refund your money, but they can give you a program that tests where your connection is failing. Go to their website on a weekday and contact technical support. You can chat live with the support staff. A similar problem happened to me once too and I was able to get it fixed with customer service help.